Greater Philadelphia Chapter

Leadership & OD SIG

  • November 17, 2015
  • 5:30 PM - 8:00 PM
  • SAP, 3999 West Chester Pike, Newtown Square, PA 19073


Registration is closed

Best Practices in How L&D Can Impact Employee Engagement

Program Description:  

In today’s world, organizations are focusing more and more on employee engagement.  With baby boomers beginning to retire and multiple generations in the workforce, in order to attract and retain employees we need to take action around employee engagement.  Pick any study and you will see employee engagement facts and figures such as a 2014 Gallup study which found that organizations with engaged employees have 22% higher profitability, 21% more productivity, 37% less absenteeism, 25% lower turnover, and 48% fewer safety incidents.

Learning and organizational development plays an important role in impacting employee engagement through onboarding, the opportunity to grow and develop through learning, supervisory/leadership programs, organizational development initiatives, diversity and inclusion initiatives, etc.

Attend this L&OD SIG meeting to hear from great companies what they are doing and planning to do to make a positive impact on employee engagement in their organization.


5:30 – 6:30 pm: Registration / Dinner / Networking
6:30 – 8:00 pm: Program

Location: SAP

3999 West Chester Pike
Newtown Square, PA 19073

(when entering from Rt. 3, pass the guard house and turn left to SAP headquarters; parking garage will then be on your right)


  • Mary Haskins (SAP - Global Head, Leadership Experience)
  • Peggy Eddens (WSFS Bank - EVP and Chief Human Capital Officer)
  • Mark Pagenkopf (Ricoh Americas - Director, Organization Development)         

Mary Haskins (Global Head, Leadership Experience - SAP).  In her role as head of Leadership Experience, Mary leads the team that enables and empowers leaders at all levels to reach their full leadership potential. Mary has nearly 20 years’ experience in employee training and development and is often at the leading edge of using technology to enable learning. She is a curious learner and has a passion for helping organizations perform better through their people. She has worked with both large and small companies and all aspects of training and development. She has been with SAP since 1998 and has worked with Education, Field Services, Global Marketing, and is now in HR.

Peggy Eddens is the Executive Vice President and Chief Human Capital Officer for WSFS Bank. She is responsible for: Associate and Customer engagement, organizational culture, wellbeing, strategic planning, talent attraction, selection and retention, communications, learning and development, innovation and community strategy. Peggy has a passion for culture and recognizes its value in lifting performance and the bottom line. Her career spans over 30 years in the financial services industry, holding a variety of senior leadership positions with Mellon Bank, Citizens Bank and NexTier Bank. She received her MS in Human Resource Management from LaRoche College and her BS in Business Administration from Robert Morris University.

Mark Pagenkopf is the Director of Organization Development for Ricoh Americas Corporation.  In this role, he holds responsibility for Learning Technologies, Leadership Development, Employee Engagement and Internal Communications.  Mark has been with Ricoh for 22 years, previously serving in general management roles in the Legal Document Services and Customer Administration organizations of the company.  Prior to joining Ricoh, Mark worked in the restaurant industry for 18 years in both general management and corporate staff positions.

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