NEW MEMBER SPOTLIGHT
Deborah Williams
CPTD VP, Programs: ATD-PHL | Deborah has extensive experience in corporate learning and talent development. She owns and operates Bright Light Consulting Services in Delaware which produces learning and development solutions for customer service, operations and human resource education and professional development training initiatives. Under her leadership, she has successfully contributed to the organizational success of financial services, health care and public utilities companies, as well as state government, consulting and media development organizations. She began her learning and development career in instructional design with an international provider of organizational training solutions for Fortune 500 companies. During her career at M and T Bank (formerly Wilmington Trust) in Wilmington DE, she directed consumer banking training and led staff education initiatives for the entire company. She was promoted to Vice President, Learning and Development and Quality Assurance, and led customer service operations while establishing learning and development and quality assurance for the company’s contact center. Deborah has been involved with the ATD Greater Philadelphia Chapter as the leader of the Delaware Geographic Interest Group or the DE GIG. She currently serves as VP of Programs to ensure the chapter offers quality programs that promote career development and leadership. She served on the Executive Committee for the board of the YWCA Delaware and is on the advisory board for Project New Start, a non-profit organization that assists individuals in their transition from correctional institutions to achieving long-term success in the workplace. Deborah earned her Bachelor of Arts in Psychology from Smith College in Northampton, MA and completed the Graduate School of Retail Bank Management at the University of Virginia in Charlottesville, VA, a three-year executive development program. In 2018 she became a Certified Professional in Talent Development (CPTD). Contact information: 302.397.7619 |
